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Sam Papara, Sam’s Concrete

Recently got a new set of Racks from Great Racks in Henderson. The service was excellent, they had a loan ute and even had it running with the heater on when I arrived. All the staff are really helpful and friendly and they did a first class job on my Racks.
If you want a set of Great Racks I’d definitely recommend Great Racks, Henderson.

Sam Papara, Sam’s Concrete

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Google Rating
5.0
Based on 238 reviews
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Dane H
Dane H
1714097385
Great customer serviceGreat quality custom jobWelding is qualityThey installed the solar panel location aswell
Andy Bradshaw
Andy Bradshaw
1712240530
From the office to the workshop floor, professional, courteous and very easy to deal with.The workmanship was 'top notch' with the finish goods exceptional.Recommended for your Ali' work for sure.
Jake Dawson
Jake Dawson
1711066696
Great experience with the team at Great Racks, from the planning stage with Celeste to the build stage with Mark.Started to organise the canopy for my ute while it was on order, no confusion 8 months later when it was ready to book in.Professional, quality work and a pleasure to deal with.
Martin Haesli
Martin Haesli
1709716424
I'd give great racks 6 stars if I could, they fitted a platform to my existing tray for a solar panel and roof top tent set up, they nailed it I'm fussy and I can't fault their work and communication 👏
Tim Stephens
Tim Stephens
1709163220
As in the name, Great Racks, Great Service and Great people. The job they completed for me was a complete custom and a bit tricky but they took it on and did an awesome job. Thank you.
mark alderson
mark alderson
1708311625
I have to say I'm so pleased with the rear bar I had fitted to my commodore ute at GreatRacks. Celeste in the office did such a great job with the paperwork, and I couldn't be more pleased with the end result. The rear bar looks great, fitted exactly where I wanted it and has worked beautifully. The use of the courtesy car was much appreciated and I'd thoroughly recommend this company. Great quality workmanship from the workshop!!
Connor Woodford
Connor Woodford
1707213559
Had racks put on my ute today and everything looks great.Great service also, staff were lovely and gave my partner a ride to work after dropping the Ute off and then dropped the Ute back at her workplace in the arvo.We really appreciate the smooth process guys. Thanks again. 😁
Carolyn Stephen
Carolyn Stephen
1706573173
These guys provide outstanding service from the very first phone call to the final outcome - we highly recommend them! Celeste went over and above to accommodate our order even outsourcing another local supplier to make a mattress and cover to fit in the back of the Ute tray. The canopy is super stylish as well as excellent quality. Love supporting this small business that is keeping production alive in Western Australia.
Jake Ziere
Jake Ziere
1700484288
Great Racks have done a fantastic job creating a custom roof rack to suit our needs. From start to finish, the process was easy. The company provides excellent customer service, a courtesy car on the day, and a great end product. Would use Great Racks again and recommend to anyone looking to get a well-made roof rack.
Christian Bamford
Christian Bamford
1698228043
Absolutely stoked with the customer service, Celeste Nash pointed me in the right direction, and the quality of workmanship is second to none!!!
Craig Brolsma
Craig Brolsma
1697214730
Great little friendly family business, good product ,good workmanship and well priced , thanks guys
wayne winchester
wayne winchester
1696982462
Brilliant service and exceptional quality. From the moment of my very first contact, I knew this was going to be a good experience. My custom made rack was designed, built and fitted to ensure it was sturdy and fit for purpose. The fact that it looks so great is an added bonus. Celeste, Mark, Jack and the whole team at this small family run business were an absolute pleasure to deal with. Nothing was too much trouble and their quality of workmanship was testament to the pride they have in their work and their business. They were friendly, honest and committed to ensuring we received the outcome we needed. I am a very stoked customer and could not be happier with everything they’ve done.
RONAN flanagan
RONAN flanagan
1696853287
Celeste and the guys at great racks were excellent and easy to work with. Quick to return my calls and installed an excellent rack to my van. Highly recommend Great Racks to anyone.
Thomas Vanek
Thomas Vanek
1694401779
Quality product with a fast turn around and great customer service. Thanks Celeste and crew. 5 star
Blake Archer
Blake Archer
1693821371
Good old fashioned service with quality of product to match. Great Racks could not have done anything better. Refreshing change from what else is out there.
alan allberry
alan allberry
1692662774
The team at Great Racks have been awesome to deal with. Celeste was very helpful and always quick to get back to me and answer any of my questions. The quality of the canopy installed is excellent and my ute looks much better and is more secure than before. I would highly recommend their product to anyone in the market for a ute canopy
Emilie
Emilie
1691623888
Highly impressed with the workmanship and service I received. My car is a bit odd and they had never done one before, turned out to be no problem for them, they made things uncomplicated and helped me figure out exactly what I needed. The end product looks so classy. Also thanks for mounting the useless little light in the back :)
Dahanara Munroe
Dahanara Munroe
1691391067
Had the most amazing customer experience with Great Racks and couldn’t recommend them more! Nothing beats a small family run business.Celeste and Mark were super helpful and accomodating for our needs, providing us with custom solutions for any issues that arose with making our canopy, including a dent in the Ute tray! Mark is a true aluminium specialist and artist. Very quick turnaround, at a great price and the service car was an added bonus. Thanks legends, we love the end result.
Brett Peterson
Brett Peterson
1690887130
From start to finish mark and celest helped me with the design of my canopy. I could not be happier with the finished job and the price was fantastic. I highly recommend great racks for your rack and canopy needs. A very professional team very prompt service
jamie wheatcroft
jamie wheatcroft
1690629685
Great bunch of guys did a great job on my 79 series single cab would highly recommend quality work and at a great price thanks for your hard work to the young fella who worked through his breaks to get it done in time after i was late to drop it off cheers 🍻
Dr J
Dr J
1687518602
Amazing customer care, superbly efficient communication, top quality skills and materials, a can do attitude and so friendly and helpful with advice. They sorted a canopy and cover in two days, Ute looks mint. Can’t praise them enough - highly recommend supporting this WA family business.
Dursina Alexandru
Dursina Alexandru
1686646345
Great job done by the team , I'm happy with my canopy, fair price and good information for what I need it done
David Wilson
David Wilson
1686456332
Couldn’t be happier with the works great racks have done on a couple of my hilux tray back utes, tool boxes & ladder racks. Service is fantastic, and the works are done quickly to minimise down time for my vehicle 👏 thanks
Ivo Baptista
Ivo Baptista
1686299370
Very rare these days to get what you paid for. In this case I definitely got my moneys worth. I cannot fault the service and the professionalism throughout the entire process. Celeste was a pleasure to deal with and her knowledge was outstanding. Received my canopy on schedule and the final result was more that what I expected. Having a loan vehicle was a blessing as I live 50 minutes away from the workshop. My sincere thank you to Celeste, Mark and the team for a job very well done.Outstanding quality of work and a well deserved review.
Josh O'Brien
Josh O'Brien
1683678742
Great company and excellent work. Will be back!
Louis Koen
Louis Koen
1683237104
This place is a perfect example on how to run a business, great customer service, honest and upfront pricing, the finishing product was top quality.One of the easiest businesses I’ve dealt with, very polite and Celeste is a legend.Curtesy car as a bonus, made life as a tradie easy.My roof rack came up a treat, I’ll definitely be using great racks again. If I could give them 10 stars I would. Thanks again
Daniel Momsen
Daniel Momsen
1682667332
Good old fashion service! great product, thank you!
Brodie Della
Brodie Della
1682605269
Absolute professional, honest, knowledgeable and helpful throughout the entire process. From walking in and designing the rack to 4 days later dropping the car off to be completed. Courtesy car was a lifesaver for a tradesman, and my car was back to me the same day.Absolutely stoked with the workmanship and care that's gone into the rack itself, and the way the entire team treated me from start to finish.Couldn't have picked a better company.
Hamid Heydari
Hamid Heydari
1681900837
Celeste & the team are absolute professionals, prompt & friendly, I very highly recommend to anyone looking to getting any work done, They have just completed our 79 series & previously done our hilux,Thanks again & looking forward to the next one.Hamid
Brett Caton
Brett Caton
1680256761
Fantastic people to deal with and a 1st class product . Extremely happy with my custom rack.
christopher bell
christopher bell
1679521599
Absolutely the best customer service in town. The time frame was amazing, the guys had a cancellation so I slotted in the next day. Had a courtesy car 🚗 and the job was done to spec . Great vibe, great service & yes they are Great racks
Nixon Caridi
Nixon Caridi
1678790412
Had my roof rack on my Hilux done by Great Racks and it's absolutely fantastic! Super happy with the results and it is perfectly designed for what i require with a 4x4/camping vehicle. Highly recommend
Rooney Family
Rooney Family
1677882647
I had a canopy with top rack and cover made by the team and can not be happier.Always can be a challenge when you're after a finish that you are trying to achieve, from the get-go nothing was a problem, emails back and forward, rough drawings on my behalf, but the results speak for themselves.I had a face to face and talked with the team onsite and was at ease handing over my Ute for the go ahead to fabricate and install what we agreed on. It's reassuring to come across people who listen to what you say, understand what your after and offer some ideas - all signs of quality and more importantly - experience.I was offered a loan car, time frames agreed on and met, flexibility to pick up at outside hours (due to work my commitments) and the crew working in the factory were happy to have a chat about what they were working on and how to help achieve what I was looking for.I have had a lot of good feedback and comments regarding how good the rack looks, with attention to detail regarding the custom and finer detail stuff.Looking forward to hitting the road with the back loaded up and the boards on top, very shortly.Good job Great RacksPaulybars to hitting the road loaded up soon - Cheers guys
Frank Ryan
Frank Ryan
1677467159
Great Racks did a great job on my custom roof rack for my truck. Very professional from the office through to the guy making and fitting the rack, nothing was an issue. If only more places were this easy to deal with.
neil lewisn
neil lewisn
1676597013
I recently had an outstanding experience with Great Racks, located in Bibra Lake. Mark and his team were incredibly professional, and their workmanship was exceptional. Not only did they work within my budget, but they also exceeded my expectations with the final product. I was thoroughly impressed with their expertise and attention to detail. It's evident that Great Racks is one of the best aluminum fabricators in the industry, and they truly make it seem like nothing is too hard for them. I highly recommend Mark and his team at Great Racks for anyone in need of quality aluminum fabrication services. Thank you, Great Racks, for your excellent work!
Andrew Steinhardt
Andrew Steinhardt
1675731974
Great Racks built our lockable canopy 2 years ago and it is still as perfect as they day they built it. We've travelled heaps of hideously corrugated roads throughout the country and the canopy is still rock solid with no cracked welds or metal fatigue anywhere. We opted for the central locked whale tail latches and they are brilliant and make for locking and unlocking the canopy a breeze. Mark, Celeste and the team are first rate and would definitely recommend them.
Josh Rowe
Josh Rowe
1674877399
Great Friendly Service 5/5Very easy to deal with, great pricing I will recommend great racks to everyoneThanks Guys!
Ben Burrough
Ben Burrough
1674600901
Amazing customer service. Starts with Celeste, extremely helpful and accommodating - was even finalising the design at 9pm because I needed it done by the end of the week to drive out. The guys have done a great job, exactly what I asked for and the price is reasonable. Don't bother looking anywhere else.
Michelle Hopkirk
Michelle Hopkirk
1674030512
Amazing service. Great product. Fitted me in a limited time frame.. love the result..
Justin Macleod
Justin Macleod
1673527609
Quality workmanship, great customer service.Could no have asked for a better roof rack. Highly recommend to anyone
Brett Ayres
Brett Ayres
1672356992
Could not have asked for a better experience as a customer! Celeste is so easy to deal with and is very knowledgeable across the board with their product. The quality and workmanship of my canopy is spot on and their customer service is second to none!
Syakir Roasman
Syakir Roasman
1671062705
Quality workmanship and a fast turnaround with the canvas canopy, would highly rate and recommend them for the work done on my vehicle.
Jacob Treadwell
Jacob Treadwell
1669164058
Great service, racks look great on the work utes!Quick to response and easy to deeal with.Celeste was on the ball and followed up with everything!Keep up the great work guys!
Standard Plumbing & Gas
Standard Plumbing & Gas
1669154528
Worth five start working and vary reliable perfect work experience. Good job Mark !!
James Butala
James Butala
1669125829
I just had a frame and canopy done by Great racks and I am more than happy with my canopy. The quality is exceptional. Also Celeste was they very helpful and professional to deal with. I would highly recommend them.
Craig Jones
Craig Jones
1668893147
Great Customer Service and very neat work on my Toyota Hilux also had another mod for my roof rack and they booked me in same day would recommend to anyone looking for a new canopy for there vehicle thanks Great Racks I’m proud to have your sticker on my Car and thanks for the stubby Holder
Rhys Wilson
Rhys Wilson
1667913408
Highly recommended Great Racks for the quality workmanship and the service they do!Third vehicle fitted with the tradesmen rack they produce and the product every time is perfect. Even go beyond to add any extras you require.Great price, Great people, Great service.Says it all in the name.Thanks Great Racks.
Alan Rubio
Alan Rubio
1665705779
Highly recommended Great Racks if you are in the market for a canopy for your ute. The product and finish of the canopy is first class and the service is fantastic.
Dylan Barratt
Dylan Barratt
1664881228
Awesome experience with Great racks.Not only did they do a great job on my roof rack they were super accommodating when I wanted extra hooks installed. Highly recommend!
Nunzio Giglia
Nunzio Giglia
1662173506
These guys are absolutely amazing, both in customer service and quality. If your looking to get this type of work done I strongly recommend giving them a call. Keep up the amazing work guys!
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