Home > About Us > Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Yes, the price is for us to make your roof rack and fit it to your car.

Surprisingly, no. In fact, we are a lot cheaper than some roof rack manufacturers that only supply prefabricated racking products. Even though everything is custom, our pricing is pretty standard. In most cases, the price is only affected by length – standard or longer, and whether or not you want mesh or rear rollers. Rails up or down, one up and one down, rails all the way around with a solid plate wind deflector, hooks and brackets, need it a bit wider – these variations won’t increase the price of your rack.

Yes, on a tray back vehicle they can be unbolted from the headboard and in the rear of the tray. A roof rack on a well body is unbolted from the inside of the tub wall.

Every rack is custom built to your specs but there are 3 options regarding length. A standard roof rack extends up to 700mm past the cab, or shorter if you like. An upgraded rack extends up to 1200mm past the cab and is made from 46 x 3.5mm tube sleeved with 38 x 3.5mm tube. The 7mm wall thickness of the tube provides the strength and rigidity to extend the roof rack further over the cab. Final option is to extend the roof rack all the way over the cab and mount it to roof bars, provided by the customer or supplied and fitted by us. We use clamp on bars rather than fixed track variety and make custom feet for our roof rack to allow small amount of flex between cab and tray. Please note it’s not a suitable solution for someone who does a lot of hard core 4wding.

Yes, you can. We build an internal frame inside your fibreglass canopy which we mount our roof rack to. Our frame is custom made to gain most strength and so it doesn’t interfere with storage space or windows.

We specialise in making roof racks that are super strong and well supported so they are ideal for your truck. Our tool boxes are made to your specifications with the exact shelving, brackets and storage design you want. We make any kind of brackets, side steps, ladder holders and framework and you don’t have to give us a fancy drawing to follow either. In short, we can set up your truck to suit exactly what your trade needs.

Absolutely. You tell us what you want to carry and we’ll come up with the best design to suit.

Every roof rack is custom made from scratch so if you provide us with your tent make/model or dimensions, we will build it to suit.

That’s ok, as long as you have an idea of the style of tent you will be buying, we can make it a generic rack to suit.

In most cases, yes. But, there are some dinghies that are oversized and not suited to being carried on a roof rack. We will always err on the side of caution and ensure that our roof rack design is suited to the load, so sometimes we have to suggest another solution. Most times it’s just a case of telling us the length, width and approx. weight so we can ensure that it fits and loads well. We can even supply and fit 12 volt hands free winches with loading frames to get your tinny up top with minimum effort.

Depends on what you will mainly be carrying up there. If you regularly load up lengths of material, it makes sense to leave the mesh off as its easier to load without it. And the cross bars on our racks are less than 400mm apart so they’re great for carrying smaller stuff if you don’t want the added expense of mesh. A mesh floor in your rack is ideally suited to camping roof racks where you have lots of smaller items to put up there. However, if you want to use your rack for camping AND work, we can add rear rollers to your rack to make it easier to get lengths up there.

We love an outdoor adventure and build all our products for the trips we love to take – off the beaten track, with plenty of corrugations and red dirt! A favourite pastime is following the travels of our customers around the country with posts on Instagram, photo updates and even videos we are sent – check out one of our canopies in action by clicking on the About Us tab, and drop down Video menu.

We have partnered with one of the best upholsterers in the business so you get top quality covers to go over your Great Racks canopy. Our partnership also ensures that the products we manufacture can be covered in the best way possible. For instance, we use square tube for the rear bar of your canopy frame because it gives the best shape under the stitching on your cover. We allow ample room for the aluminium tracking used to mount canopy curtains and we ensure high enough pitch in our centre bar to prevent water pooling on the roof of your cover. Just drop your car to us and we will take care of it all.

Black and grey are the most popular colours but there are a whole range of fabric colours available. We can add pressurising vents to the cover to help keep the dust out of the canopy when you’re travelling off road or extra zips to create another door for easy access to your fridge.

A window behind the cab can help you check on your furry friend in the back of the ute and another in the rear of the cover increases visibility.

Flyscreens are very handy if you want to sleep in your canopy. They allow plenty of air flow while keeping the mozzies out. They are made as a separate panel that can be rolled up out of the way when not in use. Or clipped to the door on a cage canopy.

Yes, our canopy frames are bolted together so they can be removed and stored easily. Or, if you have an unpainted aluminium headboard, we can fully weld your canopy if you prefer, same price. Our cage canopies and solid canopies are also removable and have the option of lift off points built in if required.

It depends on what you are having built but we have free courtesy utes available so that you don’t need to arrange lifts or be stuck without a vehicle. We book jobs in and put a team of tradesmen to work so that we get you back on the road in your own car as quickly as possible. Below is a guide of time required for each product –

1 day2 days3 days4 days5 days
Tradesman roof rackCanopy frame and roof rackCage canopyCage canopy and roof rackCage canopy, roof rack and cover
Canopy frameCanopy frame and coverCanopy frame, roof rack and coverSolid roof, rear and front panel canopy with mesh doorsSolid roof, rear and front panel canopy with canopy curtains
Standard coverInternal frame and roof rack on fibreglass canopySolid roof and front panel canopy with roof rails and coverCanopy frame, roof rack, cover with flyscreensSolid plate canopy
Canopy frame and surf barsTruck roof rackCanopy frame and cover with flyscreens
H bar or Y bar

For any other questions you may have, call me on 0432 940 441, I’m more than happy to answer any queries you may have. Alternatively, pop in to our Great Racks workshop with your car or truck to get a custom quote on the spot.

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Google Rating
5.0
Based on 256 reviews
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Linc Downward
Linc Downward
1728095762
Right from the first contact with Celeste, Great Racks were awesome to deal with.The product is perfect being a lockable aluminium cage/canopy with a marine grade cover and an extended roof rack.I had difficulties finding a canopy for my Silverado but I am more than happy with the quality and workmanship provided by all those at Great Racks.
Mitchell Stewart
Mitchell Stewart
1728023491
Absolutely wrapped with great racks !Prompt service and fantastic workmanshipHighly recommend
Primo Pools
Primo Pools
1728018078
This is the second rack these guys have custom made for me and I've been super impressed on both occasions!! Great job and great ppl to deal with, and the free loan ute is very handy being a tradie.
steve schuller
steve schuller
1726887839
BLOODY STOKED WITH MY CANOPY THANKS CELESTE AND GREAT RACKS
Charlie Elphick
Charlie Elphick
1724044583
The perfect name for the company.Just had two tradesman racks installed on our Utes.Very professional job!!Thank you
andrew roy
andrew roy
1723202684
Celeste and the team did a great job on my custom rack suited to a plumber, I wouldn’t hesitate to go back for further work and recommend them to anyone in the future!10/10 same day service and courtesy Ute provided with tool box and rack
thomas male
thomas male
1722504334
Great customer service start to finish - excellent workmanship and easy to deal with will recommend to anyone looking for roof racks
Tyson Carey
Tyson Carey
1721877129
We used Great Racks to set up our work utes, they worked with us to ensure that our business was impacted for the shortest possible time frame, whilst the work was getting completed. We will use this business again and recommend it to anyone looking for some "Great Racks"
Graham Bruce
Graham Bruce
1719291794
I have had these guys fit full tradesman roof racks on multiple company vehicles. Celeste is always great to deal with and the boys in the workshop do a great job. Id give them a 10 out of 10.
Nick Matthews
Nick Matthews
1718617353
Great teamSuper friendlyGreat pricingAwesome quality productAll round highly recommend 👌
Tiarnan van Osch
Tiarnan van Osch
1716805744
Very happy with my canopy and surf rack, good quality work and top customer service.
Tom Grimes
Tom Grimes
1716381587
Couldn’t fault at all, great communication leading up to the booking, very easy and adaptive team.Rack was custom made perfect to suit my needs,Exceptional service and fabrication.Thanks guys !
bodi stockley
bodi stockley
1716364645
Julian PPWA
Julian PPWA
1716085503
I highly recommend Great Racks. Celeste’s friendly, helpful and prompt communication from start to finish of the job was fantastic. The team did a quality, professional job on the truck racks with a fast turnaround. The courtesy Ute was a great service too. The whole process was easy and I can’t fault their customer service. Quality product and a great business.
John Perrett
John Perrett
1715841543
Great workmanship, superb attitude, delivered finished job on time, highly recommended
Sonya Bozikovic
Sonya Bozikovic
1715245475
We would like to thank Celeste and the team at Great Racks for the excellent job in getting the ute ready, to get a canopy fitted to it. We asked if they could repair a dent and they did at no extra cost. So easy to deal with a company that made it hassle free and accommodating. Thanks to all the team.
Ben Davies
Ben Davies
1715236770
Top company!Good price, top job, no fuss,These guys just get it done.Just helpful people
Kaeli farrelly
Kaeli farrelly
1714720114
Absolutely love my new racks! The team at Great Racks were so friendly and helpful, and they knew exactly what I was looking for. They did an amazing job, couldn’t be happier
Matthew Rowe
Matthew Rowe
1714607755
Great Racks done an awesome job fabricating my aluminium pipe rack! The staff are all very helpful and they look like a great team! They also gave me a free courtesy car while my rack was getting made which kept my business going. Thanks a lot Great Racks, I’ll be back again no doubt!
Dane H
Dane H
1714097385
Great customer serviceGreat quality custom jobWelding is qualityThey installed the solar panel location aswell
Andy Bradshaw
Andy Bradshaw
1712240530
From the office to the workshop floor, professional, courteous and very easy to deal with.The workmanship was 'top notch' with the finish goods exceptional.Recommended for your Ali' work for sure.
Jake Dawson
Jake Dawson
1711066696
Great experience with the team at Great Racks, from the planning stage with Celeste to the build stage with Mark.Started to organise the canopy for my ute while it was on order, no confusion 8 months later when it was ready to book in.Professional, quality work and a pleasure to deal with.
Martin Haesli
Martin Haesli
1709716424
I'd give great racks 6 stars if I could, they fitted a platform to my existing tray for a solar panel and roof top tent set up, they nailed it I'm fussy and I can't fault their work and communication 👏
Tim Stephens
Tim Stephens
1709163220
As in the name, Great Racks, Great Service and Great people. The job they completed for me was a complete custom and a bit tricky but they took it on and did an awesome job. Thank you.
mark alderson
mark alderson
1708311625
I have to say I'm so pleased with the rear bar I had fitted to my commodore ute at GreatRacks. Celeste in the office did such a great job with the paperwork, and I couldn't be more pleased with the end result. The rear bar looks great, fitted exactly where I wanted it and has worked beautifully. The use of the courtesy car was much appreciated and I'd thoroughly recommend this company. Great quality workmanship from the workshop!!
Connor Woodford
Connor Woodford
1707213559
Had racks put on my ute today and everything looks great.Great service also, staff were lovely and gave my partner a ride to work after dropping the Ute off and then dropped the Ute back at her workplace in the arvo.We really appreciate the smooth process guys. Thanks again. 😁
Carolyn Stephen
Carolyn Stephen
1706573173
These guys provide outstanding service from the very first phone call to the final outcome - we highly recommend them! Celeste went over and above to accommodate our order even outsourcing another local supplier to make a mattress and cover to fit in the back of the Ute tray. The canopy is super stylish as well as excellent quality. Love supporting this small business that is keeping production alive in Western Australia.
Jake Ziere
Jake Ziere
1700484288
Great Racks have done a fantastic job creating a custom roof rack to suit our needs. From start to finish, the process was easy. The company provides excellent customer service, a courtesy car on the day, and a great end product. Would use Great Racks again and recommend to anyone looking to get a well-made roof rack.
Christian Bamford
Christian Bamford
1698228043
Absolutely stoked with the customer service, Celeste Nash pointed me in the right direction, and the quality of workmanship is second to none!!!
Craig Brolsma
Craig Brolsma
1697214730
Great little friendly family business, good product ,good workmanship and well priced , thanks guys
wayne winchester
wayne winchester
1696982462
Brilliant service and exceptional quality. From the moment of my very first contact, I knew this was going to be a good experience. My custom made rack was designed, built and fitted to ensure it was sturdy and fit for purpose. The fact that it looks so great is an added bonus. Celeste, Mark, Jack and the whole team at this small family run business were an absolute pleasure to deal with. Nothing was too much trouble and their quality of workmanship was testament to the pride they have in their work and their business. They were friendly, honest and committed to ensuring we received the outcome we needed. I am a very stoked customer and could not be happier with everything they’ve done.
RONAN flanagan
RONAN flanagan
1696853287
Celeste and the guys at great racks were excellent and easy to work with. Quick to return my calls and installed an excellent rack to my van. Highly recommend Great Racks to anyone.
Thomas Vanek
Thomas Vanek
1694401779
Quality product with a fast turn around and great customer service. Thanks Celeste and crew. 5 star
Blake Archer
Blake Archer
1693821371
Good old fashioned service with quality of product to match. Great Racks could not have done anything better. Refreshing change from what else is out there.
alan allberry
alan allberry
1692662774
The team at Great Racks have been awesome to deal with. Celeste was very helpful and always quick to get back to me and answer any of my questions. The quality of the canopy installed is excellent and my ute looks much better and is more secure than before. I would highly recommend their product to anyone in the market for a ute canopy
Emilie
Emilie
1691623888
Highly impressed with the workmanship and service I received. My car is a bit odd and they had never done one before, turned out to be no problem for them, they made things uncomplicated and helped me figure out exactly what I needed. The end product looks so classy. Also thanks for mounting the useless little light in the back :)
Dahanara Munroe
Dahanara Munroe
1691391067
Had the most amazing customer experience with Great Racks and couldn’t recommend them more! Nothing beats a small family run business.Celeste and Mark were super helpful and accomodating for our needs, providing us with custom solutions for any issues that arose with making our canopy, including a dent in the Ute tray! Mark is a true aluminium specialist and artist. Very quick turnaround, at a great price and the service car was an added bonus. Thanks legends, we love the end result.
Brett Peterson
Brett Peterson
1690887130
From start to finish mark and celest helped me with the design of my canopy. I could not be happier with the finished job and the price was fantastic. I highly recommend great racks for your rack and canopy needs. A very professional team very prompt service
jamie wheatcroft
jamie wheatcroft
1690629685
Great bunch of guys did a great job on my 79 series single cab would highly recommend quality work and at a great price thanks for your hard work to the young fella who worked through his breaks to get it done in time after i was late to drop it off cheers 🍻
Dr J
Dr J
1687518602
Amazing customer care, superbly efficient communication, top quality skills and materials, a can do attitude and so friendly and helpful with advice. They sorted a canopy and cover in two days, Ute looks mint. Can’t praise them enough - highly recommend supporting this WA family business.
Dursina Alexandru
Dursina Alexandru
1686646345
Great job done by the team , I'm happy with my canopy, fair price and good information for what I need it done
David Wilson
David Wilson
1686456332
Couldn’t be happier with the works great racks have done on a couple of my hilux tray back utes, tool boxes & ladder racks. Service is fantastic, and the works are done quickly to minimise down time for my vehicle 👏 thanks
Ivo Baptista
Ivo Baptista
1686299370
Very rare these days to get what you paid for. In this case I definitely got my moneys worth. I cannot fault the service and the professionalism throughout the entire process. Celeste was a pleasure to deal with and her knowledge was outstanding. Received my canopy on schedule and the final result was more that what I expected. Having a loan vehicle was a blessing as I live 50 minutes away from the workshop. My sincere thank you to Celeste, Mark and the team for a job very well done.Outstanding quality of work and a well deserved review.
Josh O'Brien
Josh O'Brien
1683678742
Great company and excellent work. Will be back!
Louis Koen
Louis Koen
1683237104
This place is a perfect example on how to run a business, great customer service, honest and upfront pricing, the finishing product was top quality.One of the easiest businesses I’ve dealt with, very polite and Celeste is a legend.Curtesy car as a bonus, made life as a tradie easy.My roof rack came up a treat, I’ll definitely be using great racks again. If I could give them 10 stars I would. Thanks again
Daniel Momsen
Daniel Momsen
1682667332
Good old fashion service! great product, thank you!
Brodie Della
Brodie Della
1682605269
Absolute professional, honest, knowledgeable and helpful throughout the entire process. From walking in and designing the rack to 4 days later dropping the car off to be completed. Courtesy car was a lifesaver for a tradesman, and my car was back to me the same day.Absolutely stoked with the workmanship and care that's gone into the rack itself, and the way the entire team treated me from start to finish.Couldn't have picked a better company.
Hamid Heydari
Hamid Heydari
1681900837
Celeste & the team are absolute professionals, prompt & friendly, I very highly recommend to anyone looking to getting any work done, They have just completed our 79 series & previously done our hilux,Thanks again & looking forward to the next one.Hamid
Brett Caton
Brett Caton
1680256761
Fantastic people to deal with and a 1st class product . Extremely happy with my custom rack.
christopher bell
christopher bell
1679521599
Absolutely the best customer service in town. The time frame was amazing, the guys had a cancellation so I slotted in the next day. Had a courtesy car 🚗 and the job was done to spec . Great vibe, great service & yes they are Great racks
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